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Hosting and care
Hosting is the easy part. Someone noticing when it breaks is the service.
Managed hosting for small business websites, with updates, backups, security and a person who answers. Aimed at owners who would rather not find out their site has been down since Tuesday from a customer.
Being straight with you
You can host a website for a few pounds a month, and sometimes you should
If you are comfortable applying updates, checking backups restore, and dealing with it yourself when something breaks at the weekend, cheap hosting is a perfectly sensible choice and we will tell you so. What we sell is not the server. It is not having to think about any of that.
- 01
Sites break quietly. A plugin update conflicts, a form stops sending, a payment page throws an error. Nothing goes visibly down, so nobody notices for weeks.
- 02
Backups are worthless until tested. Most people have never tried restoring one. The moment you need it is a poor time to find out it does not work.
- 03
Security is maintenance, not a product. The overwhelming majority of small site compromises are unpatched software, not a targeted attack.
What is included
What we actually do each month
Not a feature list from a hosting company. This is the work.
Managed hosting
UK based hosting sized for your traffic, with a certificate, a CDN where it helps, and performance that does not embarrass you on a phone connection.
Updates, tested
Core, plugin and theme updates applied on a schedule, checked afterwards, and rolled back if something breaks. Not applied blind and hoped for.
Backups that restore
Daily off site backups, retained, and periodically restored to prove they work. A backup nobody has tested is a promise, not a safeguard.
Security and monitoring
Hardening, malware scanning and uptime monitoring, with someone alerted when the site stops responding. Usually we know before you do.
Small changes included
Price updates, opening hours, a new photo, a page of new copy. The things too small to raise a project for but annoying to do yourself.
You own everything
Your domain, your hosting account, your content. If you want to leave, we help you move rather than making it difficult.
Moving to us
Three steps, and your site does not go down
Migrations are routine. The only visible change should be that it gets faster.
Look at what you have
Where it is hosted now, what it runs on, and whether anything needs fixing before it moves. We will tell you if it does not need moving.
Copy and test
We set the site up on the new hosting and test it properly before anything points at it. Your live site keeps running throughout.
Switch over
The domain is pointed at the new host, usually outside working hours. We watch it for the first few days.
How we work
No lock in, and no hostage taking
A lot of small businesses end up trapped, unable to leave a provider because nobody will tell them where the domain is registered or hand over the login. We register things in your name, give you the access, and document what is where. If you leave, we help you leave properly.
If you cannot walk away from your web supplier, you did not hire a supplier.
Why we set accounts up in your nameThe underlying platform
What you are actually running on
UK based infrastructure from ISO accredited partners. Included in a managed plan, and available on its own if you would rather run it yourself.
| Control panel | cPanel |
|---|---|
| Storage | 40GB, scalable if you need more |
| Bandwidth | Up to 600GB monthly transfer |
| Email accounts | Unlimited, except on subdomain based hosting |
| Databases | Unlimited MySQL |
| Security | Imunify360 malware scanning and threat protection |
| Backups | Daily, off site, seven day retention |
| Performance | SSD only, current PHP versions, server side tuning |
| Monitoring | Over forty health checks running continuously |
ISO accredited
Our hosting partners hold ISO 27001 for information security, ISO 9001 for quality management and ISO 14001 for environmental management. Useful when a client asks you to evidence it.
Renewable energy
The platform runs on 100 percent renewable energy. Not a reason on its own to choose a host, but it costs you nothing and increasingly turns up in supplier questionnaires.
UK based
Data stays in the UK, which matters if you hold customer records and are asked where they are processed. Migration for existing clients is included at no extra cost.
Specifications are for the standard plan and can be scaled. Ask if you need something larger.
Common questions
The things people ask first
Usually about price, lock in, and what happens when something breaks.
Is this cheaper than doing it myself?
What happens if my site goes down?
Do I have to have my site built by you?
Can I leave?
Do you do email hosting too?
Start here
Send us your site address and we will tell you what we would change.
Free, and useful whether or not you move. Sometimes the answer is that your current setup is fine.